Resources
Accessorial Policy & Fees
Policy:
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Appointment Loads: Free time allowed is 2 hours from the scheduled appointment time at both shipper and consignee facilities. Detention begins immediately after the 2-hour free time window expires.
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First-Come, First-Served (FCFS) Loads: Free time allowed is 3 hours from the moment the driver arrives and checks in within the designated FCFS window at both the shipper and consignee facilities. Detention begins immediately after the 3-hour free time window expires.
*All detention time is calculated based on the arrival and departure times documented on the driver's electronic logging system (ELD).
FEE: $75 / hour for Appointment and $50 / hour for FCFS
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Policy: Applies when a dispatch order is canceled by the shipper or 3PL broker after a driver has been dispatched or has arrived at the loading location prior to loading.
FEE: $150 standard rate
Policy: Layover fee applies when a driver is delayed overnight at a facility (shipper or consignee) through no fault of the driver, resulting in an involuntary stoppage of operations for 24 hours.
FEE: $350 / day
Policy: Applies whenever the driver is required to physically assist in loading, tailgating, or unloading freight at the shipper or consignee.
FEE: $180 per event
Policy: Applies to each additional pickup or delivery location beyond the primary origin and final destination points.
FEE: $100 per additional stop or $2.00 per mile if additional stop is over 50 miles from primary origin or final destination
Policy: Charged when a customer or 3PL broker changes the final delivery address after the load has already been dispatched or is in transit.
FEE: $125 administrative fee + $2.00 per out-of-route mile
Policy: Applies when freight must be held on the trailer at a secure company facility due to a customer or 3PL broker requested delivery delay or facility closure.
*This fee is in addition to a layover fee if driver is on-duty.
FEE: $125 / day per trailer
Policy: Charged when additional mileage is accrues due to shipper/consignee rerouting or emergency road bypasses requested by customer or 3PL broker.
FEE: $2.00 per additional mile
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